+ I've completed the lessons. Where are my certificates?
After completing a level in the course, you should receive an automated e-mail with your certificate within 24 hours. If you have not received the e-mail, please contact firstname.lastname@example.org
+ Can I access the course through the Canopy mobile app?
No, the Canopy Medical Spanish course is a separate entity from the Canopy Medical Translator app. You cannot use your login from the course to login to the mobile app.
+ When will my account expire?
Your account will expire on the date exactly one year after the date of purchase. For example, if you bought the course on 01/01/2016, your account will expire on 01/01/2017.
+ Am I billed once or monthly?
You will be billed once for a full payment. You will not be billed monthly.
+ What is the NIH backing for Canopy?
Canopy Innovations, Inc. is the recipient of multiple innovation awards from the National Institutes of Health (NIH). The grant funding as well as the prestige of being an NIH-supported initiative means that Canopy has substantial financial resources to carry out its R&D activities, access to the necessary domain expertise, and is able to apply a scientifically rigorous evaluation method to prove the product’s effectiveness.